DJI Care Refresh 1-Year Plan (DJI Air 3)
Comprehensive Protection for DJI Products
DJI Care Refresh is a comprehensive and reliable protection plan that provides DJI products with coverage for a range of accidental damages and natural wear.
• Collision
• Water Damage
• Flyaway
• Natural Wear
Multiple Exclusive Benefits
Multiple Exclusive Benefits Replacement for Peace
For an additional charge for replacement, you can have your damaged product replaced if an accident occurs.
DJI Care Express
To ensure smooth replacement, after you have paid the replacement fee, DJI will ship a replacement product to you upon receiving the damaged product.
Rewards for Safe Use
Throughout the service period, if you haven't used any replacements services, DJI will provide you with a 1-year warranty extension as reward.
Factory Maintenance (for select products)
DJI service centers offer factory maintenance covering inspections and upgrades, cleaning, and easily-worn-part replacement to keep your aircraft in excellent condition.
Exclusive Repair Discounts (for select products)
Repair fees are no longer a concern if minor damage occurs. During the service period, you can enjoy a 15% discount for repairs within a limited repair expense range.
Exclusive Technical Service
DJI Care has exclusive technical service channels to provide support, including online chat and call support.
Free Shipping
DJI will cover shipping costs both ways any time a product is sent back for replacement service.
Service Process
When you need to replace your device, DJI Care Express (data analysis and replacement for flyaway cases are currently not supported) sends the replacement product back to you faster. For other scenarios, you can request service.
